I get a lot of god stories from costumers. This got to one of the best.
Lets call him Carl how told me this story. Living in a small town in the country part of Sweden. They decided to give a smaller broadband the commission to deliver broadband to al households in their small town. The price was good but only problem was the costumer service. When I asked why Carl explained. Well the only way to complain was with email from their website. So when our broadband did not work we could not send any emails…the effect was that they thought that we never complain, before why change to another company.
Witch is the creasiest ore fun story you’re heard about costumer service?